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After buying the furniture, I can't wait for the delivery. After the furniture is delivered to the home, the installation workers are rushed to assemble and leave many hidden dangers. After the furniture is out of use, it is difficult to get a timely solution... Many citizens are renovating new houses or old houses. At the time, I will carefully select some of the most desirable furniture. However, a little carelessness will bring infinite troubles due to the after-sales problems of the furniture. The reporter found that in the three links of the delivery, installation and use of furniture, there is a problem that the after-sales is not in place. Delivery link: The period is too long. "I once bought a big desk of a well-known furniture brand. I liked it very much at the time. I paid the full amount at the moment, but I didn't expect that the dealer would not give the delivery. Mr. Wang, who lived in a new home at the end of last year, told reporters that he and the dealer agreed that the delivery time was before the National Day last year, but the dealers still did not send the desk after the National Day. After several days, Mr. Wang repeatedly negotiated with the dealer to receive a desk that was late for more than half a month. "The promised service is not fulfilled at all, as long as the initiative to pay the money is in the hands of others!" Mr. Wang said that after that he did not go to the brand to buy furniture. Like Mr. Wang, many people have encountered the problem of untimely delivery after purchasing furniture. Mr. Yan, who just renovated his new home, is also very depressed. He told reporters that during the renovation of his new home, he bought cabinets, bath cabinets, sofas, beds, TV cabinets and other furniture from the market. They all waited for a long time, short half. Months, longer than a month, and some merchants also delayed delivery time due to the lack of furniture ordered from the manufacturer, which also has a great impact on the entire renovation process. "What I hate most is that the delivery process of the bathroom cabinet lasted for a long time. At 8 o'clock in the morning, I said that my home came to the delivery and installation. At 9 o'clock, it was almost arrived. At 11 o'clock, it was said that it was blocked on the road. The result was afternoon. It took more than two o'clock to spend a morning." Mr. Yan still remembers these details. It is understood that in order to avoid the accumulation of unsalable goods, dealers are often the first to sell after the purchase, is to receive the customer's order and then place orders with the manufacturer. Moreover, in order to obtain a larger discount, some dealers like to accumulate orders, and after placing a certain number of orders, they place orders with the manufacturers, which affects the delivery time to a certain extent. Installation: rush to install and leave hidden dangers "When the decoration was in May, I had to make a set of cabinets. I saw a set of rustic cabinets in a friend's shop. I liked it very much, and I found it through my friends. I made a set of money." Ms. Li, who is still in the renovation recently, told the reporter that the cupboard was very unpleasant, because the cabinet was not completely the same as the sample cabinet she first saw. Ms. Li said that there were three workers who delivered the same day. They quickly started the installation work as soon as they entered the door. The speed was so surprised that she was an efficient and quality installation team. But then she saw that the workers were unprofessional and coping. They threw the outer packaging of the cabinets and throw them everywhere. From time to time, there were workers who stepped on the panels and the powder produced by the polishing of the artificial stone countertops fluttered around. So that she had to accompany the workers to clean the scene. Afterwards, Ms. Li found that the glass glue at the contact between the cabinet and the wall was unevenly covered. Some places had not been wiped, the water was often leaking down the sink, and the handle of a drawer quickly fell. Like Ms. Li, her neighbor Ms. He’s ordering sideboards also encountered problems with the workers’ rush to work regardless of the quality of the furniture. It is understood that the workers are very casual when they install the sideboard for Ms. He to nail the plate. When they see it, they will start the drill and fix it. When they find it, they will pull it out and re-nail it. From time to time, the dealer calls the workers to speed up the installation. The workers work by the phone, so that the individual doors can not be twisted. Insiders told reporters that in many cases, this does not blame the workers. Some dealers will give the installation workers an extra task. In order to catch up with the workers, there will be a mentality of rushing to work, leaving hidden dangers to the use of furniture. Use link: A problem has arisen. When the reporter visited the home store, it was found that except for a few dealers, the majority of dealers did not issue product descriptions to consumers when selling furniture to clarify the warranty responsibility, nor did they take the initiative to consume. The person introduces the matters concerning after-sales service. Some dealers sell furniture only when they open the receipt and do not invoice. Mr. Liu, who has already bought and renovated the second time, told the reporter that he had bought a set of fabric sofas before, and said that it was steel legs. It took less than half a year to get the legs of the sofa, and contacted the dealer many times and said that it was back. He solved, but did not say that he would not be able to enjoy the after-sales service without the invoice, until Mr. Liu could not find the purchase receipt of the sofa and automatically gave up the repair. The reporter also found that in order to attract consumers, some furniture dealers have promised to "lifelong maintenance", but often it is difficult to make a show. Not long ago, a citizen of the provincial capital complained that the floor tile he had bought had a problem. Because the dealer who had promised lifetime maintenance service had closed the door, he did not have a formal invoice and could not get timely after-sales maintenance service. Experts' advice: Guaranteed rights and interests have rules for the long-term and untimely delivery of furniture after-sales service. Experts suggest that after setting the decoration style and decoration effect, you can start to buy furniture, or even look at the furniture first. Decoration style. Buying furniture in advance leaves enough time to avoid delays in the renovation due to long delivery cycles. At the same time, experts recommend that consumers buy a reputable home brand from a regular home store. The mature brand is more scientific in the management of product distribution, and can basically guarantee on-time delivery and standard installation. After purchasing furniture, consumers can also take the initiative to contact the sales staff to urge them to deliver goods in time. In addition, when buying furniture, do not trust the dealer's verbal commitment, it is best to sign a formal contract, ask for an official invoice, and let the dealer write the promised matter into the contract, to avoid the quality problems.