Bathroom terminal salesperson training method

As a terminal salesperson, it is very important for the customer to enter the store for the first time. This requires the salesperson to do the corresponding work after the customer first enters the store. Let customers know your brand in the shortest time, and at the same time pass the standard of product purchase to consumers, and enhance the customer's understanding of the product. Even if you enter the store for the first time, just to understand the product, this is also a brand promotion for the merchant. Good time.

Receiving customers is very knowledgeable

Since the probability of the customer's first transaction is very small, the customer must be allowed to enter the store for the second time. If the reception is successful first, the customer may come to the second time. If the first reception is not particularly satisfactory to the customer, it is required to take the initiative to the customer. Follow-up, in the process of follow-up, the salesperson must have relevant information about the customer. Therefore, the first time the customer arrives at the store, he must do everything possible to leave the customer's valid information (name + phone + address) and the customer's demand information and some personal personal information of the customer (appearance, dressing, spending power, understanding) What products, occupations, etc.) Knowing this information can better track customers effectively, and can better recommend products that are suitable for customers to customers, which is more conducive to transactions.

Bathroom products are wear-resistant consumer goods. Customers generally have to compare many times and many times. When the sales staff first receives customers, it is necessary to leave a very good first impression on the customers, and the product homogenization is more and more In the serious situation, customers are more likely to buy a feeling. After comparing the finished products, when the customers find that the products are not much different, they feel more about the feelings given to them by different brand sales personnel. Therefore, the sales staff keeps the customers. A good feeling or first impression will be finally recognized by the customer.

Highlight the brand's core selling point

In addition, the branding of sanitary ware brands is also the core selling point, setting the relevant purchasing standards for products. If customers are not impressed with the brand, they are going to see other brands, if other brands' sales people shape their product value very much. Well, it is easy to highlight the relevant selling points of the brand and purchase products of other brands.

Therefore, the first time the customer enters the store, the customer must have a deep impression on the core selling point of the sanitary ware brand. At the same time, it is necessary to establish the purchasing standard of the product. The customer will compare the other brands according to the standards you have established. When setting standards, it must be a unique core selling point. Don't establish a public character. Other small brands can do it, it doesn't make sense. Finally, the customer finds that only the products of your brand are the most powerful and the best to give him the feeling, the customer will definitely pay the bill.