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The reporter learned that the current warranty period for household products on the market varies widely, which makes us wonder: How long should the warranty period for household products be? Many questions should be answered by the insiders. The warranty period of household products is different for more than one year. The warranty period of the established standard household products is the product after-sales service period, and its length is equivalent to the merchant's commitment to the quality or service of the products sold. However, the reporter found in several comprehensive home stores in Shenyang that the warranty period for household products is very different. As little as 1 year, more than 10 years, 20 years, and even a lifetime warranty. How are the different warranty periods for merchants specified? Zhu Shuwu, president of the Liaoning Provincial Furniture Association, said: "There are no relevant regulations on the warranty period of household products. However, as early as 2004, the association united the relevant national departments and implemented industry recommendations, including a minimum warranty period of one year. As the properties of the household products determine, it may be subject to a series of problems due to changes in the temperature and humidity of the environment. For the North, changes in the four-year period can almost test whether the furniture has the quality of the sheet or It is a defect in the production process.†Is there any need to improve the industry standard just after the warranty period? The warranty of the reader's floor in Chen's home was 1 year, but in the second year there was a small problem. This kind of household products that have just gone through the warranty period are not only the floor products, cabinet hardware, etc. are also often in the range of these problems. For consumers, it cannot be said that it is a time bomb, and the short-term industry normative standards appear to be lagging behind in the actual use feedback. Extending the after-sales warranty period has become a key part of consumers' attention. Chen Xuemei, general manager of Red Star Macalline Northeast Regional Operation Center, said: "At present, some brands have proactively extended the warranty period, which also has more protection for consumers. The stores are more assured of the introduction of these brands." Pay attention to "different categories need to be treated differently. The current warranty period is different. So how long is the warranty period most suitable?" The reporter takes several major products as examples to answer the questions for readers. - Part of the brand brand warranty time: 1 year extension Reason: The floor has been used throughout the year in the north, and the quality of the board and the production process have basically had certain test results. However, indicators such as surface abrasion resistance and formaldehyde emission from the floor are not displayed in a short period of one year, so the floor warranty time for one year needs to be improved. Taking the 4,000 turns of the laminate floor as an example, the upper limit of the wear life cannot be reached within one year, so it is necessary to extend the period. - Part of the brand warranty period of furniture: 1 year extension Reason: Taking panel furniture as an example, the quality of the board can basically be judged within one year, but the vital hardware does not necessarily have problems within one year. After several years After the opening and closing, the hinges of the wardrobe, the lifting rods of the bed boxes and other hardware pieces have reached the end of life in about 3 years, then it is easy to appear "just after the warranty period, the problem is continuous". At least 5 years or more is more beneficial to protect consumer rights. - Partial brand warranty time: 5 years extension Reason: The speciality of the mattress needs to be long enough to check the quality of the product. Whether it is the support of the mattress or the environmental protection of the filler, the consumer has been inspected for several years. If the user is not at home and can not fully use the product in a short period of time, it cannot be said that the warranty time is reasonable. . Industry insiders suggest that this process takes at least 10 years to ensure the quality of the product. - Tips: Quality? Warranty? Asked to write the contract and then place the order for 1 year, 5 years, 20 years. The longer the time, the more assured the consumer, but also to figure out what these figures represent. Zu Shuwu reminded consumers: "In addition to the content and duration of after-sales service, consumers should also ask in advance whether the service is paid or unpaid, such as what is the term of the unpaid service, and how it is charged if it is a paid service. They should be required to write the contract, so that if there is a dispute in the future, it can become the legal basis for rights protection."